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Press Releases

Booming Rodd Hotels & Resorts Hosts ‘Live with Regis and Kelly Show,’ Builds Success on Personal Service; Loyalty Club Grows to 18,000 Members

August 11, 2010 - Rodd Hotels & Resorts, based in Prince Edward Island, Canada is a family business success story.  In 1935 Wally and Sally Rodd noticed an increasing number of out-of-province cars passing their farm.  Rodd, a true entrepreneur, built several cottages near their home hoping to attract ‘tourists’ to stay by offering hospitality.  As the Maritime coast increased in popularity, guests came and stayed. 

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NORTHWIND-Maestro Earns Microsoft Certified Partner Status with Leading Edge Property Management System

August 5, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced it has qualified as a Certified Partner in the Microsoft Partner Network.

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Maestro’s All-in-One Solution, Diamond Plus Service Make it PMS of Choice for 16 Independent Hotels, Resorts and Conference Centers in 2Q-2010

July 14, 2010 - NORTHWIND, provider of Maestro Enterprise Property Management hotel software and reservation software   solutions for the industry’s leading independent hotel, resorts, and multi-property groups, announced 10 independent resorts and hotel companies with a total of 16 properties selected the Maestro Property Management System to increase revenue, boost staff productivity and guest service, and streamline operations. The 16 new Maestro users were added in 2nd Quarter of 2010. 

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Getting Social at HITEC: Maestro PMS Unveils ResWave Direct Website Bookings Using Social Media and Mobile

June 16, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts and multi-property groups, announced the launch of its new mobile-capable ResWave Booking Engine that enables guests to book reservations from virtually any mobile device and the Apple iPad.  ResWave Booking Engine enhancements include reservation capability directly from social media sites like Facebook to increase revenue and lower reservation costs.

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NORTHWIND Launches Maestro Self-Service Touch Screen Kiosk to Improve Guest Experience, Reduce Costs

May 12, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, today announced it implemented its Maestro Self Service Kiosk at the Harvard Faculty Club which uses the Maestro Front Office Suite.  Slow check-in has traditionally been a major guest concern, and Maestro’s kiosk helps alleviates this by offering the best functionality in the industry and providing guests with a myriad of additional choices to improve their check-in/check-out process.

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Two Leading Independent Multi-Property Companies with 11 Resorts Select Integrated Maestro Enterprise PMS Suite and Expand Guest Self-Serve Online

April 27, 2010 - NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced today its Maestro Multi-Property Enterprise system was selected to centralize operations, increase guest service, and boost staff productivity for 11 properties operated by two resort companies, Rodd Hotels and Resorts and YMCA of The Rockies.

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NORTHWIND Partners With Shift4 To Provide Maestro Users Secure, Cost-Saving Payment Card Processing

April 14, 2010 - NORTHWIND™ and Shift4®, two dominant players in hospitality software and services, have joined forces to offer hoteliers unparalleled security and the ability to utilize any bank or processor that offers the best rates and service without required programming of the property management system (PMS).

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Conde Nast Gold List Barnsley Gardens Resort GM Scott Mahr Shares Success Tips After Being Named Outstanding GM by the GHLA

March 30, 2010 - Scott Mahr, general manager of the Barnsley Gardens Resort was named 'Outstanding General Manager' by the Georgia Hotel and Lodging Association during the annual Stars of the Lodging Industry Awards on March 2, 2010. Barnsley Gardens Resort, a Conde' Nast Gold List resort named one of the 'Top 500 Places to Stay in The World,' uses Maestro PMS Enterprise hotel software to streamline its entire operation.

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Independent Hotels and Resorts Attract Guests, Increase Revenue Using Social Media and E-Marketing to Promote Direct Website Bookings, Loyalty

March 17, 2010 - For independent hotels and resorts, the era of social media, internet marketing, and fully-integrated direct website online booking software are providing new revenue generating strategies that reach travelers with a message of unique guest experiences and personal service. Independent properties are more effective with social media strategies than large chains burdened with corporate guidelines. Creative independent operators are responding quickly to the evolving needs of guests who are traveling less frequently.

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Profitable Business Strategies "Beyond PMS" is Focus of NORTHWIND-Maestro 2010 Users' Conference

February 25, 2010 - NORTHWIND-Maestro PMS, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced today that its 2010 Maestro Users Conference titled Beyond PMS will be held September 20 – 23 at the beautiful Water's Edge Resort and Spa in Westbrook, Connecticut- a true New England experience.

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Maestro PMS Clients Honoured in 2010's Most Prestigious Lists Including Conde Nast Gold, Forbes, and AAA 5 Diamond

February 10, 2010 - Top hotel rating services, Conde Nast, American Automobile Association (AAA), Travel+Leisure, TripAdvisor, and Forbes base their reputation on the hotels they name to their awards lists. It is not easy for any property, particularly an independently owned and operated one, to earn Four and Five Diamonds from AAA, a place on the Gold List, or a 'World’s Best Hotels' designation. The ones that do are exceptionally run and consistently deliver the industry's best service. How do they do it? Here are a few of their winning strategies.

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Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR

January 19, 2010 - Independent guest-centric single- and multi-property resort operators have freedom in how they run their businesses, but it is not free. While chain properties have franchise support for their operations, marketing, online presence, and staff productivity, independent resorts rely on their management team's experience and support from their technology partners. When independent operators work with solid tech providers that understand their needs, the result is a resort that is more efficient and profitable than its franchise comp-set.

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Top 5 "Most Important Priorities in 2010" for Independent Hoteliers

January 6, 2010 - As independent hoteliers set their 2010 priorities, five operational areas are essential to building a secure and profitable future.

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One-of-a-Kind Sparkling Hill Resort and Wellness Hotel Grows Online Bookings Daily for Guests and Groups for Much Anticipated April 2010 Grand Opening

December 10, 2009 - Sparkling Hill Resort and Wellness Hotel, in the majestic Okanagan Valley in Vernon, British Columbia, Canada announced it is accepting online reservations for its much anticipated grand opening in April 2010. The extraordinary Sparkling Hill Resort is a four-season, 152-room destination with a dramatic mountain setting and access to the world championship Predator Ridge Golf Course as well as to both the Silver Star and Big White ski resorts.

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21 Independent High-Touch Hotels & Resorts Close 2009 with Focus on Future; Select Maestro PMS to Maximize Revenue, Bring Guests Back and Reduce Costs

December 8, 2009 - NORTHWIND-Maestro PMS, provider of Maestro enterprise Property Management hotel software and resort software solutions for the hospitality industry, announced it wrapped up 2009 by signing 21 new clients, including four multi-property hotel groups.

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Maestro PMS Certified for PCI Compliancy, PA-DSS Standards

November 24, 2009 - NORTHWIND-Maestro PMS, provider of Maestro™ enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced that the PCI Security Standards Council certified the Maestro PMS as fully compliant with the Payment Card Industry's Payment Application Data Security Standard (PA-DSS) and added Maestro to their website List of Validated Payment Applications.

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Secure Your Property's Future

November 4, 2009 - Despite the industry's ongoing challenges, many hotel software vendors have added new fees for services, online training programs and PMS hotel software system upgrades that include functionality essential for properties to operate in the future. These costly fees are proving to be a wake-up call for savvy hotel operators who are looking for new hotel management systems.

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Luxury Water's Edge Resort and Spa Selects Maestro PMS to Maximize Efficiency

October 7, 2009 - NORTHWIND-Maestro PMS, provider of Maestro™ enterprise Property Management hotel so ftware and reservation software solutions for the hospitality industry, announced the Water's Edge Resort and Spa selected the multi-module Maestro Enterprise Suite to automate all areas of its resort, spa, and conference center operation.

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Maestro PMS 'Web Connection' Suite Adds Powerful New eMarketing Tool to Drive More Hotel Website Bookings

May 13, 2009 - NORTHWIND-Maestro PMS, provider of Maestro™ enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced today that it has added a sophisticated Maestro eMarketing Campaign Management and Tracking tool to its 'Web Connection' suite. Web Connection featuring the advanced ResWave Booking Engine now delivers the industry's most complete e-Business suite of PMS-integrated online management controls, guest self-serve options, and marketing tools.

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In 2009: Maestro PMS Proactive Yield Management Enables Operators to Thrive in Challenging and Competitive Marketplace

April 14, 2009 - 2009 is forecasted to be a challenging time for hospitality in many markets, but analysts say there will also be opportunities for operators who use the most sophisticated revenue management tools to thrive.

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We appreciate the hard work and dedication provided by you and your organization and can't say enough about how much you have contributed to the staff training and ongoing success. Personally, I am excited to have Maestro as our PMS due to my previous experience with the system...

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