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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Managment and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.

Maestro ’Web Connection’ Suite with ResWave Drives Online Revenue and Personalized Service for Multi-Property Operators NORTHWIND-Maestro PMS enhances ResWave with new online revenue generating tools, guest experience me...
Maestro Diamond Plus Service Delivers Live Web Training, to Maximize Staff Productivity
Real-time On-Demand e-Training Gives Maestro Users the Power to "Learn and Return," so They Can Im...

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“We first saw it as a simple booking system for sales and catering. Now it’s become more of a contact-management tool. We can find out any information on any customer, set schedules, maintain customer information – It’s all the same software.”
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Patricia Pearson, Director of S&C, Chateau Cartier Relais Resort
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“We were looking for an enterprise system that would allow us to sell benefits to the guest, and combine our four separate guest histories into one database.” The Vintage Inns owns the Queen’s Landing Inn; the Prince of Wales Hotel; The Pillar and Post Inn, Spa & Conference Center; and the Oban Inn. Because in Maestro all the data is shared between fully integrated modules, Doi expects to increase staff efficiency by 30% and improve accuracy by at least 50% with the elimination of re-keying guest information between systems."
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Ron Doi, Rooms Revenue Manager, Vintage Inns
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View our Customer Success Stories
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