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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
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Leading independent single & multi-property hotels & resorts reveal secrets to staying on to...
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"Buena Vista Hospitality Group has an excellent relationship with NORTHWIND. Stonehaven Relais and Spa is the third Buena Vista property to install Maestro," which manages the exclusive resort and spa. "Two of our other hotels also use the Maestro front office system as well as NORTHWIND's ResEze Web booking engine and integrated Maestro Sales and Catering. We were pleased that Maestro was scaleable and cost effective for our exclusive Canadian spa resort. NORTHWIND's training and support are excellent and many of Buena Vista's management and staff are now cross-trained on Maestro to operate efficiently between properties."
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Don Heintz, Vice President of Technology and Partner, Buena Vista Hospitality Group
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“We’ve asked a lot of Maestro in terms of customization, and Northwind has been extremely cooperative and responsive to us,” “that was a big difference between them and other companies. A lot of others will just say, ‘Here’s the product and there will be no charges.’ But Maestro is always evolving, and so if it can change quickly, they’re right on it. In just the past 45 days, our version has continued to change and evolve.”
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Christy Ashton, Assistant Controller, Stein Eriksen Lodge
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View our Customer Success Stories
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